Curriculum

Marketing - Operations

Overview of the course

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Lesson - Marketing Dashboard

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Lesson - New Enquiry

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Lesson - New Enquiry Student

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Lesson - New Enquiry Agent

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Lesson - New Enquiry Employer

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Lesson - Enquiries List

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Lesson - New Application

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Lesson - Application List

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Lesson - Applicant Dashboard

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Lesson - Edit Applicant

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Lesson - Add/Edit Address

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Lesson - Add / Edit Overseas Information

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Lesson - Add / Edit Account Managers - Applicant / Student

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Lesson - Add / Edit Visa Information - Applicant / Student

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Lesson - Add / Edit Holidays - Applicant / Student

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Lesson - View Webform Information

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Lesson - View PRISMS Information

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Lesson - Add / Edit Proficiency in English

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Lesson - Add / Edit Conditions

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Lesson - Add / Edit AVETMISS Information

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Lesson - Add / Edit Next Of Kin

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Lesson - Application Dashboard

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Lesson - Edit Application

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Lesson - Overseas Information - Application Dashboard

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Lesson - Add / Edit Account Manager

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Lesson - Visa Information - Application Dashboard

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Lesson - New invoice

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Lesson - Recreate invoice

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Lesson - Add / Edit Fee Help Settings

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Lesson - Add / Edit Employer Tracking

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Lesson - Add / Edit AVETMISS Settings

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Lesson - Agent Dashboard

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Lesson - Edit Agent

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Lesson - Add / Edit Commission template

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Lesson - Add / Edit Bonus invoice

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Lesson - Document Log tile

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Lesson - Communication Log tile

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Communication Log Tile

Text lesson

Preview

Lesson - Application tile and list screen

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Lesson - Enrolment tile and list screen

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Text lesson

Communication Log Tile

Overview

In this lesson, you will learn how to use the Communication Tile available on most of the dashboard in TEAMS, including the Applicant, Application, Student, Enrolment, and Agent Dashboards. The Communication Tile provides a centralised view of all interactions related to a student, agent, or application, allowing you to manage and track communications efficiently.

You will be guided through the process of creating communication logs. Additionally, you will learn how to send email and SMS to student and agent. This tile makes it easy to keep records organised and accessible.

How to use Communication Tile

Navigate towards the Communication Tile you will see all the existing communications logs under the communication tile. Each log has 3 icons which refers to :-

To view the email, SMS or contact log.

It is available for all the log types

It is only available for contact logs.

You can edit your logs by using this icon

It is only available for contact logs.

You can delete your contact log by using this icon

You can also send Email, SMS and create contact log by selecting the appropriate option from the burger menu.

Important – For more information, Please visit our helpsite help.rtosoftware.com.au