Curriculum

Marketing - Operations

Overview of the course

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Lesson - Marketing Dashboard

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Lesson - New Enquiry

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Lesson - New Enquiry Student

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Lesson - New Enquiry Agent

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Lesson - New Enquiry Employer

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Lesson - Enquiries List

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Lesson - New Application

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Lesson - Application List

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Lesson - Applicant Dashboard

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Lesson - Edit Applicant

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Lesson - Add/Edit Address

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Lesson - Add / Edit Overseas Information

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Lesson - Add / Edit Account Managers - Applicant / Student

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Lesson - Add / Edit Visa Information - Applicant / Student

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Lesson - Add / Edit Holidays - Applicant / Student

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Lesson - View Webform Information

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Lesson - View PRISMS Information

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Lesson - Add / Edit Proficiency in English

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Lesson - Add / Edit Conditions

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Lesson - Add / Edit AVETMISS Information

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Lesson - Add / Edit Next Of Kin

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Lesson - Application Dashboard

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Lesson - Edit Application

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Lesson - Overseas Information - Application Dashboard

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Lesson - Add / Edit Account Manager

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Lesson - Visa Information - Application Dashboard

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Lesson - New invoice

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Lesson - Recreate invoice

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Lesson - Add / Edit Fee Help Settings

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Lesson - Add / Edit Employer Tracking

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Lesson - Add / Edit AVETMISS Settings

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Lesson - Agent Dashboard

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Lesson - Edit Agent

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Lesson - Add / Edit Commission template

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Lesson - Add / Edit Bonus invoice

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Lesson - Document Log tile

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Lesson - Communication Log tile

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Lesson - Application tile and list screen

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Lesson - Enrolment tile and list screen

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Lesson - Generating the Training Plans report

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Lesson - Add / Edit Training Plans and Results

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Lesson - Generating offer letters and other letters

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Lesson =- Add/Edit Application Instalments (Invoices)

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Lesson - Convert and Decline Applications

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Video lesson

Enquiries List

Welcome to your central hub for enquiry management!
In this lesson, we’ll show you how to use the Enquiries List screen to search, filter, view, and take action on pending enquiries in TEAMS. You’ll learn:

How to create new enquiries.
How to export the displayed enquiries into a spreadsheet format.
How to perform bulk actions.
How to set up a reminder alert.
How Event Time and Prior Time fields help trigger on-screen notifications.

By the end of this lesson, you’ll be confident using the Enquiries List to manage enquiry records, follow up efficiently, and take action directly from the listing screen.

IMPORTANT: At the end of this lesson, you will need to complete the quiz before moving on to the next lesson.