Marketing - Operations

TEAMS offers a range of dashboards, screens, and processes that streamline the management of student and applicant data, helping you optimise workflows and maintain accurate records.

The Marketing Dashboard offers a detailed view of marketing activities, applications, enrolments, and financial data, organised into intuitive tiles.

Learn how to track and manage new enquiries in TEAMS, including potential students, agents, and employers, based on your college type.

Learn how to track and manage student enquires in TEAMS

Applications are the foundation of the system. The applicant and application convert to a student and enrolment, hence this is a mandatory lesson for everyone.

Applications are the foundation of the system. The applicant and application convert to a student and enrolment, hence this is a mandatory lesson for everyone.

Applications are the foundation of the system. The applicant and application convert to a student and enrolment, hence this is a mandatory lesson for everyone.

Applications are the foundation of the system. The applicant and application convert to a student and enrolment, hence this is a mandatory lesson for everyone.

Applications are the foundation of the system. The applicant and application convert to a student and enrolment, hence this is a mandatory lesson for everyone.

Applications are the foundation of the system. The applicant and application convert to a student and enrolment, hence this is a mandatory lesson for everyone.

Applications are the foundation of the system. The applicant and application convert to a student and enrolment, hence this is a mandatory lesson for everyone.

The Application List is a key feature of the system, providing a summary of all pending applications along with the necessary information.

The Applicant Dashboard displays the summary of the applicant with all the basic and financial information. This lesson will provide you with basic knowledge of both the Domestic and International Applicant Dashboards.

This gives you the information of how to Edit the Applicant details. This tutorial will lead you through the procedure, making sure you can accurately make the changes that are needed.

The Edit Address screen allows modification and adding up the information of addresses. You must have precise knowledge of the fields on this screen.

Adding and editing the overseas information can be done through the applicant and student dashboards. For that, you must go through the lesson to have precise knowledge.

Account Managers are not mandatory to be linked to an Applicant or a Student. However if you are using this feature in the system then you will need to know how to do this.

You can add or edit the visa details of the applicant from the applicant dashboard. It is not mandatory to link these details with the applicant. However, if you plan to use this system feature, you must know about it.

While creating an application, you can apply for holidays at the Applicant level from the Applicant Dashboard with the Add or Edit Holidays option. Similarly, you can apply for holidays at the Student level from the Student Dashboard with the Add or Edit Holidays option.

This screen displays Prisms Information for a student, organized various sections: General Information, Passport and Visa Information, Address details and OSHC (Overseas Student Health Cover) details

It is not mandatory to add or edit the English Proficiency details of the Applicant. However, if you plan to use this feature, you will need to know about this.

Applicant and Student conditions are the prerequisite conditions that the student and applicant have to complete before continuing their study. You must know this feature before using it.

Learn how to add or edit an applicant's AVETMISS details. This lesson covers how to update key information such as Indigenous status, language, school completion details, and more, while highlighting important considerations when transitioning from applicant to student status.

It is not mandatory in the system to add Next of Kin details for an applicant or student. However, it is highly recommended that you add them if you have this information. 

Based on the student type, you will determine where you enter the Next of Kin details of an applicant or student. 

The Applicant Dashboard displays the primary information about the applicant with different tiles, allowing you to navigate to various screens linked to the application details.

The Edit Application feature allows you to modify any application details. It is essential to have a thorough understanding of the process before using it.

This screen only allows you to View the overseas information of the application.

Account Managers are not mandatory to be linked to an Application. However, if you are using this feature in the system, then you will need to know how to do this.

The Application Dashboard only allows you to view the Visa information of the Application.

You can add new of the application with the New Invoice feature.Prior understanding is crucial before using this.

Recreate invoice is a feature where you can divide a single invoice into multiple ones by proceeding through the steps. You must have precise knowledge before using it.

The FEE-HELP Setting option is where you can add or edit the fee help details for the chosen program. To provide the fee help to the application, you must have precise knowledge about this feature.

It is not mandatory to track the employers with the enrolment of the application. However , you must know how to do this if you plan to use this system feature.

AVETMISS Settings Screen allows you to edit the AVETMISS details of the application and Subject. You cannot add any information in the Subject AVETMISS Settings tab. You must have a piece of knowledge before using it.

If you are using Agents in the system then you would need to complete this lesson and it related quiz. Where you are not using Agents, then this is not a mandatory lesson.

You can add or edit the information about the agent from the edit agent option. You must be familiar with this process before using it.

The Agent Bonus refers to the additional amount you plan to invoice and pay directly to the agent. You should have prior knowledge of this process before using it.

Learn how to use the Documents Tile in TEAMS to upload, manage, and organise student and agent documents across various dashboards.

Learn how to use the Communication Tile in TEAMS to view and manage all interactions across various dashboards efficiently.

The Application tile displays the total number of applications linked to the agent, along with key features. Ensure you have reviewed the video lesson and gained knowledge about it before using this feature.

The total number of enrolments linked to the agent is displayed in the Enrolment tile. Clicking on it will navigate you to the Agent Enrolment Listing screen. A thorough understanding of this feature is essential to using it effectively within the system.