Welcome

In this video lesson, you’ll learn how TEAMS supports your college during onboarding and why the concepts of Priorities, Processes, and People are essential for a smooth and successful implementation. You’ll also understand how TEAMS brings your operational areas together and the key preparation steps required before setting up your system.

You’ll be guided through:

• An overview of how TEAMS supports marketing, admissions, finance, compliance, timetables, attendance, and agent management

• Why every college must identify its implementation priorities before activating features

• How TEAMS streamlines processes by reducing manual work, double-handling, and spreadsheet dependency

• The role of Primary Contacts and why you must nominate two people for onboarding and ongoing communication

• How Department Champions help support day-to-day users and build confidence across teams

• Examples of how TEAMS automates applications, offer letters, communication, and academic workflows

• The essential preparation steps before setup, including completing the onboarding questionnaire, following TEAMS Academy in sequence, and preparing clean data for Custom Imports

IMPORTANT: At the end of this lesson, you will need to complete the quiz before moving on to the next lesson.