In this lesson, you will learn how to:
Import employer contact history into TEAMS using the Custom Import feature
Understand how contact logs record phone calls, emails, meetings, and follow-ups
Use the Employer Contact Logs Excel Guide to prepare a valid CSV file
Apply mandatory rules for Employer Code, Log Type, and Log Date
Ensure Log Types match values configured in User Codes
Upload and map Employer Contact Log fields correctly
Import contact logs as new transactional records
Review success, warning, and error files after import
Validate imported contact logs within the Employer record
This lesson ensures employer communication history is accurate, consistent, and ready for employer management and reporting.
IMPORTANT: At the end of this lesson, you will need to complete the quiz before moving on to the next lesson.