2. TEAMS Basics

Overview of the courses

The TEAMS Basic course introduces users to the essential tools and features that form the foundation of day-to-day operations in TEAMS. It covers everything you need to confidently navigate the system from logging in and understanding data entry screens, to using list screen menus, icons, dashboards, and audit logs.

This course is designed to build familiarity with TEAMS interface and core functions, helping staff work more efficiently, maintain accurate records and perform their tasks with confidence whether you’re new to TEAMS or looking to refresh your skills.

Please note: The lessons in this course should be completed in the given sequence, including quizzes, to ensure you develop your knowledge in a logical and progressive manner.

Outcomes

Once you have completed the course, you should be able to:

• Log in to TEAMS securely and access the main dashboard
• Understand and use the Data Entry Screen for accurate record management.
• Navigate List Screens efficiently using burger menus and built-in calendars.
• Recognise the important icons and generate the reports.
• Understand how Audit Logs record user actions for transparency and compliance.

Who is this course for?

• New TEAMS users who are beginning their journey and need to learn the fundamentals of the system.
• Administrative staff who manage day-to-day student, agent, or course data within TEAMS.
• Marketing, Finance, and Academic support teams who interact with different parts of the system and need to understand shared functions.
• System administrators and team leads responsible for training staff and maintaining data accuracy.