Curriculum
Course: 7. Agents Setup
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Video lesson

AGS – ST – Commission Template

In this lesson, you’ll learn how to set up and manage Commission Templates in TEAMS so your college can calculate agent commissions accurately across all applications, enrolments, and financial transactions.

You’ll learn how to:

  • Access the Commission Template screen
  • Understand the purpose of Commission Templates and how they are used in TEAMS
  • Create a new Commission Template by entering the Template Name and marking it as Active
  • Apply the two commission calculation methods:
      Same for all programs for a single rate across all courses
      Defined individually for program- or campus-specific commissions
  • Use Agent Commission Types to group programs (e.g. Cert I–IV vs Diploma/Adv Diploma) for easier setup and maintenance
  • Apply effective Naming Conventions so staff always select the correct template (e.g. “2025 UAE – 35%”)
  • Understand the three mandatory conditions for commission to calculate correctly:
    Template must be Active
    Agent must have Pay Commission ticked and be linked to the template
    Fee Items must have Pay Commission ticked
  • Set up correct GST rules, including when Charge GST must be ticked for Australian-based agents
  • Follow the critical setup order when importing data (Agent Commission Types → Commission Templates → Agents → Enrolments/Invoices)

By the end of this lesson, you’ll understand how to configure and manage Commission Templates effectively to ensure accurate, compliant, and automated agent commission processing in TEAMS.

IMPORTANT: At the end of this lesson, you will need to complete the quiz before moving on to the next lesson.