The lesson also covers:
- The purpose of the Agent Details import and where it fits in the TEAMS setup sequence.
- How to access the Custom Import area and select the Agent Details option.
- How to download and use the Agent Details Excel Guide to structure your CSV.
- CSV preparation rules, including correct formatting, field naming, and data consistency.
- How to upload your file, save an import map, and reuse mappings for future imports.
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IMPORTANT: At the end of this lesson, you will need to complete the quiz before moving on to the next lesson.